REMO TROUBLESHOOTING TIPS:
If you are having trouble with the platform during an event, please try in this order:
- Jump to another table by double-clicking on an empty seat (and then jump back if you want to). This solves most common problems.
- Refresh your browser page.
- Exit the event entirely and log back in.
If all else fails, you can do a “Hard Refresh” of your browser:
- On a PC: CTRL-SHIFT-R
- On a Mac: CMD-SHIFT-R
You can also send an urgent email to: helpdesk@connecteventhub.com
D-Data ExChange 